Migdal Case Study: Achieving Stability and Flexibility

February 21, 2023

Migdal required an organisational management solution that would be configurable and dynamic to meet its shifting needs. Upon implementation, Migdal has experienced significant increases in user adoption and engagement, and its IT team has been positively impacted due to the stability of Blossom’s platform.

Before its partnership with Blossom, Migdal faced a growing list of challenges surrounding its ability to meaningfully onboard, train, certify, and distribute information to its large workforce. The financial group required an organisational management solution that would be configurable and dynamic to meet its shifting needs. After a thorough analysis, Migdal selected Blossom. Upon implementation, Migdal has experienced significant increases in user adoption and engagement, and its IT team has been positively impacted due to the stability of Blossom’s platform. Based on Blossom’s levels of functionality, Migdal now has a future-proof solution.

About Migdal:

Before partnering with Blossom, Migdal engaged with a competing LMS provider that did not meet the organisation’s requirements. Increasingly, Migdal found that the LMS product was unstable, rigid in its learning processes, provided poor interfaces, and lacked a strong integration with its HR function. This caused delays in onboarding and negative experiences overall. Engagement with the product was minimal to non-existent. Shifting demands brought on by the pandemic and requirements for increased customisation and flexibility coupled with the need for a mobile app and ease for distributing information to Migdal’s workforce of over 15,000 agents was the catalyst for seeking a new organisational management solution.

Problems Solved:

  • Automating the management of annual regulation and compliance training.
  • The ability for employees to self-register for campus courses.
  • System support, security, and stability for a constantly evolving and dynamic organisation.
  • Ability to create and distribute content to employees in an everchanging work landscape.

Key Takeaways:

  • Significant increase in user adoption and engagement.
  • Supporting cross-functional collaboration.
  • A substantial decrease in the number of IT-related issues due to the stability of Blossom’s platform.
  • Greater speed and quality brought to managing learning needs – from basic to more complex requirements.
  • Improved quality around regulation and compliance and employee access to learning and development.
  • The centralisation of organisational management functions – from onboarding, to learning, to feedback management.

Client Quote:

Shahar Dror

Blossom provides excellent service. The team is very fast and professional, and they always meet SLAs. The level of collaboration and engagement are far superior to anything we have experienced!

5-stars

Shahar Dror, Senior Project Manager, Migdal Insurance Company Ltd.