Helping you get the most out of your Blossom platform from initial implementation, and as your needs change and your business grows.
With 5-star service throughout your experience with Blossom, we regard our customers as partners and aim to lead you to success – whatever that looks like, now and in the future.
Blossom provides excellent service. The team is very fast and professional, and they always meet SLAs. The level of collaboration and engagement are far superior to anything we have experienced!
As a Blossom customer, you are assured of high quality, professional service, no matter where you are in your journey with us.
Every Blossom project is steered by a dedicated Account Manager and supported by in-house training experts, developers and support staff throughout your life as a customer. From product development to advising on your learning strategy and programme design, we’re here to help your business succeed.
Whether it’s our modular design, ease of customisation, or flexibility to scale, our clients love the Blossom platform.
Blossom’s Customer Support team is tasked with delivering service excellence to customers – ensuring you get the answers they need to any questions or challenges you have with minimal fuss.
Our online Knowledge Base provides troubleshooting advice and handy tips for common queries faced by our customers, and acts as the hub for our simple-to-use system for raising and tracking support tickets.
Does the basics well. Handles complex needs even better.
Robust, customisable software for organisations reliant on developing regulatory-compliant, skilled, frontline workers operating effectively in hybrid teams.
We have a lot of regulations in Ambar, and employees need to work alone, read, and sign papers to make sure they understand them. With Blossom, we can demonstrate compliance with regulatory authorities through robust reporting features.
Meital Cohen
Manger of Training and Organizational Development, Ambar
Blossom has saved Guberman Group significant time, especially for our managers and the coaches/buddies for new employees. It has streamlined the way we work through having accessible content that is relevant to the employee skill level, seniority and qualification levels.
The Blossom team is amazing, helpful, supportive.
Bar Ostrovsky
Internal Auditor, Guberman Group
Blossom has been a transformative force in our educational journey. Their intuitive platform, coupled with unwavering customer and technical support, has not only streamlined our operations but has empowered us to create a truly inclusive and cutting-edge online learning environment.
The challenges we faced prior to working with Blossom had a significant impact on the company, both financially and operationally. The assessment features provided by Blossom were comprehensive and flexible, allowing us to adapt to various evaluation methods.
Joshi Kumar
Co-Founder and CTO, 21K School
“All the software you need for training management”
Whether it’s building courses, adding course content, managing tests, surveys, regulatory training – everything required for staff training processes is built in to the Blossom software package, under one roof. For both training managers and trainees, Blossom is a user-friendly, accessible platform that keeps everybody up to date in real time with their training status. Any company that offers employee training will benefit immensely from Blossom software.
Tali Shacham
Operations Coordinator, Learning Processes & Intra-organizational Communications, YES
“A true technology partner”
My company is a Blossom client for over a decade. We use the platform to manage external training processes for hundreds of end users all over the world. The system is very powerful and flexible, yet at the same time, so easy to use. Creating learning materials and managing users is fast and efficient. We get a lot of good feedback from our customers worldwide, from the US and South America, to the Far East and Australia, who say that the system is intuitive and user friendly. The Blossom team is incredibly responsive and caring, always at the ready with fast, professional answers, and the system is constantly being upgraded and improved. With Blossom, we have a true technology partner for our e-learning company.
Tzachi Goldman
Founder, OfekGMAT
Blossom has changed the way we learn – it has elevated our capabilities to share our knowledge and qualify our mentors and employees. It has also organised their method of learning and appetite for learning. It has had a positive impact on every user in the organisation.
Liat Segal
HR Manager and Manager of Learning, Perach
Answers to some common questions our team get asked.
Got other implementation and support questions you need answering? Get in touch
Yes, the Blossom Partner Network ensures that no matter where in the world you’re located, there’s a local partner that both speaks your language and knows you – and the Blossom platform – inside out.
All Blossom Partners are vetted to ensure they share our values and commitment to great customer service. So you get all the benefits of the Blossom platform, with the added bonus of having a local team on hand to help you through the initial procurement and implementation stage – and any customisation you need too.
Yes – in fact, over 80% of organisations using Blossom do so having moved from another LMS.
Yes.
Feature requests are managed through the Knowledge Base, and reviewed on a regular basis.
Login to view all existing feature requests, or to add a new feature request of your own.
We also encourage existing customers to contact your Account Manager to discuss any specific development needs that you may have.
Yes, there is! Although much of our feature development is driven by customer need, we also have our own core development plans for the platform to ensure that Blossom provides all the features and capabilities required of an Enterprise Learning Management System.
Blossom’s product roadmap isn’t public. However, we’re happy to share that we’re currently working on updating existing UX and functionality to better support the democratisation of learning.
We’re happy to share an overview and discuss specific development needs with customers.
Please get in touch to find out more.
